Refund Policy

CureWeb RCM is the registered trademark of GSDB Group. The company operates through “www.curewebrcm.com” as an incorporated entity established under the laws of the state of Oregon.

The page spells out the Refund Policy that every medical practitioner/dental office shall agree to during the course of service engagement with CureWeb RCM.

Unless or otherwise specified, payment once made to CureWeb RCM for medical/dental insurance billing, medical/dental claims billing, medical/dental insurance verification, credentialling or any other service shall in no case be refundable.

Since CureWeb RCM does not ask medical/dental practitioners for prepayment for the medical/dental insurance billing and other associated services, any refund claim raised out of incompleteness and inappropriateness of our medical/dental billing services shall be deemed null and void.

Refunds shall be payable/adjustable only in the cases as understated:

1. If CureWeb RCM fails to complete the Insurance Verification as per the medical/dental office requirement;

2. If the payment is posted in a wrongful manner (the fee for services will be partially adjusted/refunded based on the SLA agreement);

3. If the medical/dental office has been charged for the services that have not been served yet or served partially to a medical/dental office (refundable/adjustable during a certain review period)

CureWeb RCM will adjust/refund the amount paid for the services that have not been performed for the specific accounts. CureWeb RCM, being the operator of the site and medical/dental billing services, holds the right to accept or reject refund requests/claims upon its discretion.

Medical/dental care practitioners acknowledge holding us and our refund policy in trust and agree to abide by the above-stated norms.

Contact In Case Of Query About The Refund Policy

For any questions or comments regarding this Refund Policy, the medical/dental offices/medical/healthcare practitioners may reach out to our support by

Calling us on – (315) 549-7374 or Writing to us at – info@curewebrcm.com